Policies, Fines, Fees
Fines and Fees
|Books on CD||28 days||$0.25/day|
|New Adult Fiction Books||14 days||$0.25/day|
|Music CDs||14 days||$0.25/day|
|Children's Kits||14 days||$0.25/day|
|Educational & Series DVDs||14 days||$0.25/day|
Fines for material checked out at other libraries may vary from the above rates. All material maybe renewed twice unless there are holds. Renew online at www.monarchcatalog.org , through the Monarch Library app, or call 262-335-5151, ext. 5257.
If you have issues with fines that have accrued on your library card, you can use this form to dispute the fines.
The following policies governing library operations have been approved by the West Bend Community Memorial Library Board of Trustees.
Acceptable Internet Use Policy - To use the public internet computers at the library, you must agree to these guidelines.
Bulletin Board Policy - Want to advertise on our bulletin board? Here's what to do.
Charitable Organization Donation Policy - Want to collect donations for your organization at the library? Here's what you need to know.
Displays Policy - Find out how to show off your collection in the library's display areas.
Donation Policy - Learn more about what types of materials the library accepts as donations.
Holds Pickup Policy - Want to give someone else permission to pick up your items? Check this out.
Homebound Delivery Policy - Washington County, WI residents who cannot physically come to the library may be eligible for delivery services. View this policy to learn more!
Interlibrary Loan Policy - Need an item that's not available in the Monarch Library System? Here's what you need to know.
Laptop Loan Policy - How to check out a laptop for individual use inside the library.
Library Card Registration Policy - What do you need to check out a library card?
Materials Selection and Reconsideration Policy - How do librarians decide which items to purchase, and for which collections?
Meeting Room Policy - Everything you need to know about reserving one of the library's meeting rooms.
Patron Rules of Conduct - General guidelines for library users. [Updated 2021]
Public Records Access - City of West Bend - Learn more about accessing public records.
Special Holiday Closings Policy - Find out, generally, when the library is closed for holidays.
Tornado Emergency Policy - What happens if there is a tornado warning or watch?
Wireless Internet Policy - What to know before connecting to the library's free wi-fi.
Want to download e-books and e-audiobooks to your personal device, like a smartphone, tablet, or e-reader? You can do that with Libby and Hoopla!
• Click here to get Libby, by OverDrive
• Browse the OverDrive collection without downloading Libby
• Browse the Hoopla collection without downloading the app
Want to learn more about what Libby and Hoopla can do and how to use them? Check out our blog post about both services!