Curbside is BACK!

by Hannah on 2020-08-07 12:00:00

Trying to reduce your viral exposure? Have a medical condition that prevents you from wearing a mask, or young children who won't keep them on? Take advantage of our new, revamped curbside service!

Chances are, if you're interested in curbside pickup from the library, you've used curbside services at stores, restaurants, etc. Ours is pretty similar!

Here's how it works: 

  1. Request items - Place a hold online using the Monarch Catalog, from your phone or tablet using the Monarch2Go app (available for Apple devices and from the Google Play store), or by calling the library at 262-335-5151
  2. Wait! We will send you a notification when your items are available. Notifications may come in the form of an email, text message, or phone call, depending on your account preferences. If you're not sure how you will receive your notification, give us a call and we will make sure your notifications are set up to your liking.
  3. Stop by the library once you've been notified that your items are ready for pickup! Bring your library card to 630 Poplar Street, park outside, and give us a call. We will verify your name, your items, and your vehicle.
  4. Relax for a little bit while we check your items out on your account.
  5. We will bring your items out to your vehicle.

Please note that curbside pickup will not be offered during inclement weather. We don't want the materials getting wet, and if you want to use them, we're sure you don't either!

No cell phone? No problem. Call us from home to work out the details.

Beginning August 10, curbside service will be available at the following times:

  • Monday-Thursday: 9:00 a.m. - 8:30 p.m.
  • Friday: 9:00 a.m. - 5:30 p.m.
  • Saturday: 9:00 a.m. - 12:30 p.m.

Why curbside?

The Centers for Disease Control (CDC) recommends avoiding in-person visits as much as possible. According to their website, "In general, the more closely you interact with others and the longer that interaction, the higher the risk of COVID-19 spread." Learn more about the CDC's recommendations here. 

Please note that after items are returned to the library, we quarantine them for four days before staff check them in. Staff handling returns are wearing gloves and masks, as well as frequently washing hands. However, we cannot guarantee virus-free materials. 

If you are concerned about the potential safety of bringing library materials into your home, consider quarantining the items at your home - perhaps in a garage, or in a sealed plastic bag - for a few days, like we do at the library. Wash your hands after handling library materials. If you feel the need to disinfect library materials yourself, please be careful! You are responsible for any damages incurred. (This includes not microwaving library books - you can start a fire!) Instead, check out the Northeast Document Conservation Center's guidelines for disinfecting library books here. 

Click Here for the American Library Association's guidance on handling library materials and collections during a pandemic; this is what we're following most closely!

Not sure curbside is for you?

That's fine. Contact us at 262-335-5151 to learn more about how to designate someone you trust to pick up your items on your behalf.

You can also take advantage of our digital collections! We have ebooks, digital audiobooks, e-magazines, reference materials, educational courses, and even some streaming video! Visit our Online Resources page to learn more.

THANK YOU

We can remain open because of your willingness to protect our staff and our community. Thank you so much for using the library!